What we offer
EPC Online is a nationwide Energy Performance Certificate provider as well as supplying other services such as Gas Safety Certificates, Floorplans and Electrical Services. Our Head Office is located in Beckenham, South London and from there we manage a UK wide network of Energy Assessors. The company was established in 2010 to meet growing requirements of EPCs for the private and public sector.
Our corporate clients come from a wide range of industries. We work with a large number of estate agency chains, housing associations and local councils in proving Energy Performance Certificates in a high volume scale.
We also serve homeowners and small businesses through our partner sites energyperformancecertificates.co.uk and epcuk.org.
By working with homeowners and small businesses, as well as larger companies, it allows us to take advantage of economies of scale and provide our services at the most competitive price.
We pride ourselves on our communication and turnaround times. Our average turnaround time from date of order to receiving your completed EPC is 3.1 working days which is industry leading. We delivery time and time again with long term reliability as our main concern.
We also understand how important it is that yourselves and the homeowner are clear of the procedure every step in the process. That’s why our automated SMS/email system keeps everyone updated with text messages and emails following a simple process.
1. Order placed and energy assessor instructed. – Text message and email sent to customer and householder
2. When an appointment date is added. – Text message and email sent to customer and householder
3. When any case notes are added to the order – Email sent to customer
4. When the EPC is completed. – Email sent to customer
Our Energy Assessors
Our Energy Assessors understand our aims and work under strict procedures to ensure our customers receive the service we promise to provide. We have a vigorous joining procedure to ensure we use the most professional, efficient and friendly assessors. We use a network of assessors that can cover the whole of the UK.
A large proportion of our Energy Assessors have worked with the company since 2010 when we were formed and are the core in our business ethics and goals.